Aaron Labrado

Role summary

I lead Rain's Business Operations and Analytics team. We use data to understand how the business is performing, identify operational problems, and work with functional leaders to implement improvements.

I also lead our use of Anthropic Enterprise and Claude Code, including the context, reusable workflows, and review standards needed to produce dependable work.

Capabilities demonstrated

Role summary

Reported to the CTO and led a Senior Manager of Analytics & Insights and a Business Analyst, with responsibility for board reporting, leadership updates, product analytics, and reporting used by frontline teams.

Led forecasting, KPI design, strategic analysis, dashboarding, and analytics using Excel, Snowflake, Looker, Grafana, Python, and Jupyter.

Capabilities demonstrated

Role summary

Rebuilt a Fraud Operations function that lacked clear structure, tooling, and monitoring, making it easier to understand fraud patterns and reduce losses.

Expanded the analytics team's diagnostic and predictive capabilities while partnering with product and engineering to address root causes and close vulnerabilities.

Capabilities demonstrated

Role summary

Worked with operational teams to use data to find process problems, choose improvements, and standardize how the work was done.

Designed and implemented Python-based tooling that automated more than ten business processes previously handled manually.

Capabilities demonstrated

Role summary

Led Rain's white-label partnership with a large financial-services company, coordinating the product and operating relationship required to deliver Rain's services under the partner's brand.

Alongside the partnership, filled gaps in analytics and strategy by automating reporting and data workflows and helping operational teams make better use of their information.

Capabilities demonstrated

Role summary

Served as a PMO consultant for an Oracle General Ledger implementation and managed project planning, data analysis, staffing, financial forecasting, and deliverables.

Developed a streamlined training, knowledge-transfer, and certification process for the PMO group.

Capabilities demonstrated

Role summary

Supported a Nashville travel startup across business strategy, analytics, product development, backend services, and frontend experience; continued helping the company adapt after COVID disrupted the travel market shortly after the engagement began.

Also supported a stealth startup developing a time-series forecasting product, including user experience and a Python backend for data preparation, exception handling, interpolation, outlier correction, and forecasting.

Capabilities demonstrated

Role summary

Expanded the transformation from localization into every Deluxe business vertical, redesigning workflows and the cost structure while moving work internationally and protecting delivery quality, client relationships, and revenue.

Analyzed global financial and workforce data and established monthly reviews and performance reporting across lines of business, regions, clients, and more than thirty distribution groups to support the company's lender-led restructuring.

Capabilities demonstrated

Role summary

Joined a consulting engagement with Deluxe to transform global operations by redesigning workflows and the geographic delivery model while protecting output quality, client relationships, and revenue.

Used financial and operational analysis, stakeholder interviews, and onsite work across the United States, United Kingdom, and India to build the transformation plan and establish regular performance reviews and reporting.

Capabilities demonstrated

Role summary

Mapped how media moved through localization, editing, post-processing, mastering, and delivery, then helped replace historical manual workflows with machine-assisted processing.

Managed the expansion of digital supply-chain fulfillment from on-premise systems to cloud transcoding and delivery and helped teams adopt and run the new automated workflows.

Capabilities demonstrated

Role summary

Project-managed NBCUniversal's first 4K UHD and HDR channel for the 2018 Winter Olympics, coordinating the advanced-engineering, technology, installation, testing, and operating work required for launch.

Worked with broadcast operators and schedulers to move live feeds from the games through the channel and distribute the finished broadcast to endpoints.

Capabilities demonstrated

Role summary

Led the analytical and program-management work for a localization sourcing initiative, bringing together language-services spend and operations to support an RFP aimed at better pricing structures and a more coordinated operating model.

The RFP ultimately selected Deluxe, beginning a professional relationship that later continued through consulting and an in-house transformation role.

Capabilities demonstrated

Role summary

Built a broader business foundation while applying the coursework through program internships in international marketing at Big Ass Fans and supply chain at Toyota North America.

The internships were integrated experiences within the MBA rather than separate career transitions; at the same time, my Lockheed Martin engineering role remained a distinct professional position.

Received the James and Diane Stuckert Graduate Fellowship.

Capabilities demonstrated

Role summary

Supported the integration of new electrical components into finished aircraft by developing requirements reports and technical documentation and checking designs against the standards required for each installation.

After installation, conducted electromagnetic compatibility and interference testing and used MATLAB and Excel to automate data capture and analysis, helping verify that new components did not create unintended effects elsewhere in the aircraft.

Capabilities demonstrated

Role summary

Built a foundation in electrical engineering and systems thinking, then applied it through hands-on aerospace and aircraft-integration experience at Gulfstream and Lockheed Martin.

Selected as one of approximately thirty recipients of the university's top scholarship as a Singletary Scholar, recognized as a Robert C. Byrd Scholar, completed the Honors Program, and graduated cum laude.

Capabilities demonstrated

Role summary

Supported the electrical work required as G650 aircraft were finished and customized for their end customers, including wiring diagrams that guided component installation and documentation delivered with each jet.

Created and maintained electrical-system documentation, built a wiring-diagram reference manual, and developed an Excel VBA macro to automate preparation of aircraft-document revisions.

Capabilities demonstrated